Staff and owner earn consistent praise for friendliness and helpfulness across both recent and older reviews. Limited review volume restricts detailed insight into workmanship or technical specifics.
Based on limited recent reviews, so treat this as low-confidence.
Most jobs come back on time and diagnosed quickly, with technicians like Kevin and Michael earning specific praise for patience and thoroughness. Scott (the owner) wins repeat calls for his honest advice and hourly pricing, though one caller reported him dismissive and unwilling to listen during a follow-up phone inquiry.
Long-standing customers praise Generac installations and repairs handled by Chris and his team, with five-star reviewers noting responsiveness and reliability. One older complaint mentioned poor driving, but recent reviews (last year) consistently highlight professional work and family-business care.
Most visits go smoothly, with reviewers naming Javid, Angel, and Junior as dependable techs who fix problems quickly and clean up after themselves. Downside: multiple complaints about missed appointments with no communication, inflated quotes that water department staff found unreasonable, and one contractor claims 67 days unpaid for completed work.
Last updated 2026-07-20