Staff and owner earn consistent praise for friendliness and helpfulness across both recent and older reviews. Limited review volume restricts detailed insight into workmanship or technical specifics.
Based on limited recent reviews, so treat this as low-confidence.
Most jobs come back on time and diagnosed quickly, with technicians like Kevin and Michael earning specific praise for patience and thoroughness. Scott (the owner) wins repeat calls for his honest advice and hourly pricing, though one caller reported him dismissive and unwilling to listen during a follow-up phone inquiry.
Long-standing customers praise Generac installations and repairs handled by Chris and his team, with five-star reviewers noting responsiveness and reliability. One older complaint mentioned poor driving, but recent reviews (last year) consistently highlight professional work and family-business care.
Most customers praise the technical knowledge and friendliness of staff like Javid, Jose, Kevin, Angel, and Junior. Technicians often call ahead, explain their work, and clean up thoroughly. However, a significant minority report missed appointments, extremely high quotes relative to simple jobs, and one contractor complained of being unpaid for 67 days after completing work.
Last updated 2026-08-20