Most recent jobs went smoothly with quick dispatch and fair pricing, but older complaints document serious issues including unsafe installations and price surprises. Staff named include Jimmy (owner), Andrew/Jim, Jacob. Inconsistent execution across jobs makes this a higher-risk choice.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Pattern of improvement: recent reviews (within 4 years) consistently positive on speed and pricing; older complaints (8+ years) document serious safety and billing failures. Recent work may reflect ownership or staff changes, but safety track record remains a concern.
One five-star customer praised quick dispatch, upfront pricing, and a knowledgeable technician. A two-star review noted solid initial work but complained that five follow-up calls went unanswered when a problem arose later.
Hicks Electric draws consistent praise for skilled technicians who solve tricky electrical problems and show up fast on weekends. One reviewer waited a week for an estimate despite daily follow-up calls, which soured an otherwise strong reputation for responsiveness.
Recent reviews are sparse and split. Praise centers on named staff (Monica, Mark Bryson) and their professionalism; complaints target phone communication and driver conduct. Evidence is thin for evaluating current service quality.
Last updated 2026-08-20