
CSA Electrical Sales
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Five-star reviews praise specific technicians like Marcel, Brandon, Matthew Holmes, and Jordan Darby for politeness and quick work, yet one-star complaints dominate the recent record: customers report grossly inflated pricing (compressor repairs charged at $496 instead of typical $300, plumbing jobs quoted $1200 then $900 for what competitors fixed at $225), missed appointments costing them work time, faulty installations that required months to fix, and commission-based maintenance staff pressuring unnecessary replacements. The company's 95% five-star aggregate masks a growing pattern of billing disputes and poor follow-through.
Recent shift: Yes. Earlier five-star reviews (2018-2021) cite reliable service from established relationships. From 2023 onward, one-star reviews spike with complaints of new ownership, commission-based sales staff, inflated pricing, installation failures, and poor follow-up. A clear downward trend in service consistency and transparency emerges.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Installation services consistently fail to deliver: late arrivals, missed appointments, massive cost overruns after low initial quotes, and multi-year project delays. Staff attitudes range from dismissive to condescending, though returns counter employees stand out as respectful.

Customers consistently report on-time service, honest pricing, and skilled technicians who take pride in their work. Work quality matters: outlets are installed safely, water heater connections are tested thoroughly, and when past mistakes are found (like an improperly grounded EV charger by another electrician), JCD fixes them right. The crew cleans up, explains what they're doing, and doesn't push unnecessary upsells. Their family structure-Johann and his sons-comes through in how they prioritize reliability and customer trust. Across repairs, installations, panel upgrades, and commercial jobs, the consistency is remarkable. The business handles the full spectrum: single outlet swaps for people other companies ignore, multi-project rehabs, EV charger fixes, water heater connections, panel replacements, and commercial work. Scheduling is quick, and they show up when promised. One reviewer with 20 rental properties called them the best in their experience.
Last updated 2026-08-20